In the retail industry today, it is not only your products, but your service, that keep customers coming back. Customer retention is an important part of any business strategy, why not improve what you have to offer with a robust solution for your business.
What can an ERP solution do for your retail environment?
ERP offers centralised data and functionality, so that you can improve the flow of data and facilitate business processes throughout the business. ERP enables you to streamline operations, diminish costs, increase productivity and improve overall customer service.
All in one solution
Many retailers still use multiple solutions that don’t fully communicate with each other for different aspects of their business. An ERP solution integrates all business functions, starting with your customer activity all the way to financial reporting, into a single system and allows them to communicate with each other. As a retailer that has multiple stores, you can have a view of all stores, assisting in better reporting and management, giving you the capability to better manage and identify the requirements for your retail store, based on actual customer needs. The Business Intelligence built into an ERP solution, allows you to derive real intelligence from your data, making it a powerful and effective sales tool to your business.
With an Integrated ERP solution in place, management of stock becomes easier, with the added benefits of categorising and grouping new items, implementing special offer campaigns, stock counting, automated replenishment of inventory, with the convenience and accuracy of built in forecasting tools that takes the guess work away, as the projections are focused on actual calculations.
Service your customers effectively
With an ERP solution in place, you have much more customer information at your fingertips. Gain insight to your customer buying trends, so that you can build exclusive offers around customer needs and reward regular customers with relevant loyalty programs.