Kerridge Commercial Systems South Africa Blog

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Kerridge CS South Africa - Our Blog

How to Win Over the Cautious Shopper

KCS SA Blog - Cautious Shopper

With the festive season around the corner, it’s important to consider the general economic climate of the country in order to deep-dive into the various ways in which to best serve your customers. Due to volatile economic fluctuations throughout the year, South African consumers are becoming more cautious when it comes to spending their money. While this fosters a more financially-conscious society, it does no favours for retail outlets.

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Top Tips for Advanced Stock Control

KCS SA Blog - Top tips for Stock Control

As the year-end rush begins, advanced stock control becomes more important than ever. Not only will it allow businesses better control of their assets, but it will also give decision makers a better understanding of where the business stands financially. Here are our top tips for advanced stock control:

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Top Tips on How to Thrive this Festive Season

KCS SA Blog - Top Tips to thrive this festive season

The festive season is around the corner, and local businesses are already experiencing the pressures that come with this busy time of year. However, nothing exposes weak links in a chain more than when customers are in demand and deadlines are tighter than ever. It’s at this time of the year that businesses should aim to implement a strategy that boosts sales, encourages existing customers to return, and conquests new customer groups.

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5 Compelling Reasons to Move to Cloud

KCS SA - Blog 5 reasons to move to cloud

From the technology on your phone to completing a transaction via internet banking, cloud computing is a major part of our everyday lives, and is quickly becoming the norm as more businesses transition to cloud-based computing in an effort to streamline business processes, save valuable time, and improve cash flow. If you’re considering the move, but are not yet completely sold on the idea, here are five compelling reasons to move to cloud:

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Are You Festive-Season-Centric?

KCS SA Blog - Festive season centric 2

Did you know that, for many businesses, festive season sales account for up to 30 percent of annual sales? In South Africa, in a volatile economic climate, this statistic means a significant portion of income comes from two months’ of the year. Considering this, it is important for businesses to take a festive-season-centric approach; from their staff to their website, adding a little festive cheer is enticing to customers. Here are a few tips on how to give your business a festive-season makeover:

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How Our Software Can be Beneficial During a Recession

KCS SA Blog - How our software can help in a recession image

An uncertain financial climate can lead to unsettled and nervous business leaders, which can manifest in the wrong decisions made for a growing business. However, when it comes to ERP, choosing the correct service provider can make or break for your business. In an effort to assist businesses during the new South African technical recession, we’ve come up with ways in which our ERP solution can be beneficial. 

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The Benefits of Software as a Service (SaaS)

KCS SA Blog - benefits of SaaSSoftware as a Service, or SaaS, is an alternative business solution to the standard software installation where a server is built, installed, and configured. When a business offers SaaS, the customer does not pay for the software itself but rather uses it on a month-to-month basis, similar to a rental. Here are some of the benefits;

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Why Enterprises and Large Corporate Organisations Should Move to Hosted Software

KCS SA Blog - why you should move to hosted image

According to Techopedia, hosted software is defined as software that is installed and accessed entirely from a remote server or location. In many cases, hosted software refers to cloud computing, or software that is ‘hosted in the cloud’. Organisations’ ERP applications are the most prominent business solutions that have migrated to cloud in recent years, and seldom sits on traditional, on-premise servers. Are you looking for more information on hosted software? Take a look at our top tips for migrating to a hosted software environment.

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Retail: Reward or No reward?

KCS SA Blog Reward or no reward Image

Rewards programmes have quickly become the trend in retail stores, but are they really worth it? Do retail outlets benefits from rewards programmes, or do customers take complete advantage of the system? Before initiating a rewards programme, it is best to have a good understanding of the pros and cons of such, and how it can affect your business.

With the existing threat of online shopping, retail outlets need to take a careful look at how rewards programmes can affect their bottom line – time and time again, loyal customers prove to produce more revenue than casual shoppers but how does one go about implementing a rewards programme that encourages that shopper to spend more while still benefiting from the system? The goal would be to implement a system that allows the business and customer to benefit, and ensuring that they keep returning to purchase. Let’s take a look at whether a rewards system is a lucrative option for your business:

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How to Improve Stock Control in 4 Steps

KCS SA Blog Improve Stock Control 4 step Image

If stock control is at the top of your priority list, you’ll understand the importance of efficiency and accuracy when it comes to the process, and how it effects customer service. In South Africa, 68% of retail customers lose brand loyalty due to a poor retail experience, a large part of which can be attributed to bad stock management.

One of the best ways in which to improve stock management is to invest in ERP software that can assist with efficient and accurate inventory management. Businesses should also take a closer look at their internal processes in order to better understand their existing methodologies and patterns. Here are four simple ways to improve your stock control process, which can be implemented in an effort to improve customer service and overall customer experiences.

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