Kerridge CS - Our Blog

The run-up to Black Friday and the Pre-Festive Season has kicked off in full swing, making it the busiest time of year for retailers and distributors.
Complex business processes, changing customer needs, excellent service delivery, and increased competition are only some of the factors that business decision-makers are faced with.

Consumers are increasingly moving to eCommerce and looking for a seamless buying experience. This means businesses need to streamline distribution operations from first customer contact, through to delivery to ensure they remain competitive. You’d need to deliver a service that’s fast and traceable while reducing costs and optimising your resources.

With advancements in technology becoming more and more common, the need for the customer’s experience to become more digital, is greater than ever. Customers no longer want to have the hassle of having to deal with paperwork or for the process to be disorganised, especially as they expect deliveries to be done seamlessly and on time.