On 1 July 2021 several changes were implemented within the South African automotive aftermarket industry. These changes provide a more inclusive and a more competitive environment for aftermarket traders and Independent Service Providers (ISPs).
According to the Competition Commission, these guidelines address the lack of competition and consumer choice in the sale and fitment of spare parts and for the service, maintenance and mechanical repairs of insured vehicles as well as vehicles under warranty.
Herewith some of the changes that the automotive aftermarket industry needs to adhere to: