During the start of the pandemic, the globe experienced what was referred to as ‘panic buying’, whether that be personal panic buying, experiencing a shortage of key items, or in many cases, your business may have been affected by it. This meant that supply chains operated under huge stress. A combination of factors such as panic buying, looting, customer expectations, and an even bigger drive towards digital transformation than ever before, once again highlighted that the right business management systems are required and that business owners need to ensure they can scale effectively, quickly and efficiently as and when needed in order to adapt to an ever-changing environment.
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Customer service can often be seen as a term that is loosely thrown around but it has truly become something that is critical to the success of any business. The options of providers and variety of products and services are vast, which means it’s a very competitive market and if you don’t deliver your products and services in a way that is deemed ‘exceptional’, your customers will simply go elsewhere.
Tags: Cloud / SaaS, ERP, Customer Service, ePOD, ePick, Mobile Apps, digitise
The importance of partnerships
Whether or not ERP systems are an absolute necessity for Distributors, Wholesalers, or Merchants, is no longer in question. With digital transformation, tough competition, consumer demands, and supplier integration, it’s more important than ever for businesses to modernise, digitise, and future proof their operations. The Building Company, a leading-edge Distributor, Wholesaler, and Retailer / Merchant is testament to exactly that.
The Building Company was established over 30 years ago and today have over 180 stores across South Africa, with operations in Namibia, Swaziland and Botswana. They have seen many changes over the years and have grown significantly which means they have also learnt some important lessons, including what’s important in business today.
Having the right systems in place is key, but it’s about more than just software.
Tags: Cloud / SaaS, ERP, ePOD, ePick, Mobile Apps, digitise, partnership
The real trick in life is to turn hindsight into foresight that reveals insight – Robin Sharma
Keeping up with industry trends is critical for the businesses of today as it helps customers stay relevant and helps them keep up with the changing times. New delivery models, new technologies and process automations are some of the key trends to keep an eye on and to keep up with.
Given that the role of distributors and wholesalers revolve around making the flow of goods from production place to consumption place, it’s exceptionally important for the full supply chain cycle to run as efficiently as possible.
Tags: Cloud / SaaS, ERP, Stock Control, ePOD, Supply Chain Management, Warehousing and stock management, ePick, Mobile Apps, digitise
There has been a big drive towards digital transformation over the last two years. This is nothing new, as it’s been years in the making, but there has most certainly been an escalation in the drive to digitally transform.
Tags: Cloud / SaaS, ERP, Mobile Apps, upgrade, digitise, modernise, bug fixes
It’s a new year which is often accompanied by new goals, new ideas and new opportunities. There is just something magical about a new year and that fresh start and this year is no different. In fact, we are particularly excited about 2022.
Tags: Cloud / SaaS, Business Intelligence, ERP, Automation, BI, streamline, digitise, modernise
If this year has taught us anything, it’s that we need to be prepared for the unexpected or at least be able to adapt quickly and efficiently to whatever unusual events we may experience. Times have changed and we need to change too.
Tags: Cloud / SaaS, ERP, ePOD, Phocas, inspHire, Mobile Apps, Hosted
ERP systems have evolved quite a bit over the years. There is no longer a question around whether an ERP system would be beneficial or even necessary for the modern day business. It has become an absolute necessity.
The question now is more based around what would best suit your business or industry and whether you are ready for a cloud hosted system or perhaps still opting for an on-premise server.
The Covid-19 pandemic have most certainly sped up the move towards digital transformation and that includes the adoption of cloud technology. This is especially relevant for those enterprises now moving towards the remote or hybrid working models or looking to increase productivity, or to lower operational costs or even to digitally transform to name a few.
Here’s how a cloud ERP system can make a difference:
Tags: Cloud / SaaS, ERP, cloud hosting, Hosted
The ongoing Covid-19 pandemic has slowed some industries and rallied others to rethink their business and investment in technology or software solutions. Most enterprises prioritise the minimising of risks, aiming to become more efficient and cost-effective, especially in crisis mode. This is where ERP systems have become the star of the show and they have most certainly helped many businesses weather some of the most recent storms.
Tags: Cloud / SaaS, ERP, cloud hosting, COVID-19, Hosted, Third Party Apps, Add-ons
Effective and controlled stock management lies at the heart of any successful distributive trade business. After all, the difference between having too much stock and too little can prove financially, logistically and reputationally damaging for a company – so taking steps to prevent this happening makes sound business sense.
Having an ERP solution in place that’s specifically designed for the distributive trades is critical. After all, you need software that understands the way in which you operate, and offers the functionality you need to stock more efficiently and effectively.
Tags: ERP, Stock Control, Warehousing and stock management, efficiency